Legal
Refund Policy
Last updated: This is a placeholder policy pending legal review
Overview
This Refund Policy outlines general terms for payments made in connection with transport services coordinated by Shaan Logistics. This is placeholder content and should be reviewed by qualified legal counsel before publication.
Eligibility for Refunds
Refund eligibility depends on the stage of the booking and the specific circumstances involved. Our team will review each request individually.
How to Request a Refund
To request a refund, contact our team at info@shaanlogistics.in or +91 99887 78504 with your booking details and reason for the request.
Processing Time
Approved refunds are processed within a reasonable timeframe following review, though exact timing can vary depending on the payment method used.
Non-Refundable Circumstances
Certain circumstances, such as cancellations after transport has commenced, may not be eligible for a refund. Specific terms will be confirmed at the time of booking.
Contact Us
For questions about this Refund Policy, contact us at info@shaanlogistics.in or +91 99887 78504.